Refund and Cancellation Policy

Last Updated: March 21, 2026

Thank you for choosing WhatsHelpGPT. We strive to provide the best AI chatbot and WhatsApp integration services. Please read our Refund and Cancellation Policy carefully to understand our practices regarding subscription billing, cancellations, and refunds.

1. Cancellations

You may cancel your WhatsHelpGPT subscription at any time.

• Self-Service: You can cancel your subscription directly from your account dashboard under the "Billing" or "Subscription" settings.
• Effective Date: Upon cancellation, your subscription will remain active until the end of your current billing cycle (monthly or annual). You will not be charged for the subsequent billing cycle.
• Data Retention: Please note that after your billing cycle ends, you will lose access to premium AI features, and your chatbot services may be paused or downgraded to a free tier (if applicable).

2. Refund Policy

Because WhatsHelpGPT provides immediate access to digital AI services and incurs upfront API usage costs, we adhere to the following refund terms:

• 14-Day Money-Back Guarantee (Initial Purchases): If you are not satisfied with WhatsHelpGPT, you may request a full refund within the first 14 days of your initial subscription purchase. This applies to new customers only.
• Renewal Charges: We do not offer automatic refunds for subscription renewals. It is the customer's responsibility to cancel their subscription prior to the renewal date if they no longer wish to use the service.
• Prorated Refunds: We do not provide prorated refunds or credits for partially used billing periods (either monthly or annual).

3. Exceptions & Abuse

We reserve the right to deny refund requests in cases of suspected fraud, violation of our Terms of Service (including Meta/WhatsApp API abuse), or excessive refund requests indicating abuse of our 14-day policy.

4. How to Request a Refund

To request a refund within the eligible 14-day window, please contact our support team at support@whatshelpgpt.com with your account email and purchase receipt. Refund requests are typically processed within 3-5 business days, though the exact time for the funds to appear in your account will depend on your payment provider (processed via our Merchant of Record, Dodo Payments).

5. Contact Us

If you have any questions or concerns regarding this policy, please contact us at:

Email: support@whatshelpgpt.com